FAQ

Yes, SVS Securities PLC is authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA), Financial Conduct Authority (FCA), and our activities are passported in all countries of the European Union with the respective regulatory bodies.

The FCA (Financial Conduct Authority) is the Financial Conduct Authority, the UK regulator of the financial markets. SVS Securities is authorised and regulated by Financial Conduct Authority registration number 220929 (www.fca.org.uk)

We are located in the City of London and you are invited to visit us by appointment should you wish.

As a retail client, your money is kept in a segregated client account and cannot be used by SVS for any reason. We are a member of the Financial Services Compensation Scheme which covers, in the unlikely event of our default, 100% of the first £50,000 deposited by the client. For further information you can contact the Scheme by calling their Helpline on +44 (0)207 892 7300 or go to http://www.fscs.org.uk/. The scheme covers clients from all over the world.

SVS was founded in 2003 and been growing strongly in the fields of CFD and Stock trading; Corporate Finance and Corporate Broking. SVSFX launched in 2010 to widen our product offering and serve our existing client needs.

You can withdraw your funds to the Credit Card, Bank Account or other method from which you deposited. SVS will action withdrawals on the same day that they are requested. You should allow time for the banks and card companies to process the transactions.

In many cases no fees are charged. If you require a same day Sterling transfer or payment in USD or EUR then we charge an equivalent fee to that charged to us by our bank. You can see the current fees here.

A rollover or swap is an interest rate adjustment levied to trading positions to reflect the cost of borrowing one currency and lending another. It can be a debit or credit to your account depending on your trade. It is an inherent characteristic of professionally trading foreign exchange markets. You can learn more about rollovers here.

You can use your Credit or Debit card, or use a Bank Transfer. For our full payment details click here.

Copies of these documents are required:
  • Your passport
  • A copy of a recent utility bill less than 3 months old or
  • A copy of a bank statement less than 3 months old
Please note that we do not accept credit card bills and mobile phone bills address to proof your address.
Upon correctly completing our online application and we are satisfied with your identity details and appropriateness for margin trading, your account will be ready for funding within minutes.

No, we are not able to accept clients from the USA because we do not have the relevant regulatory licence. There are currently no plans to apply for this licence.

In the event of any complaint we will work closely with you to resolve it in accordance with our Complaints Policy. In the unlikely event this is not possible then you have recourse to the Financial Ombudsman Service who will be the final arbiter of any complaint.

In the unlikely event of our system failure it is permissible to close trades on the telephone. It is not possible to open new trades because it is impossible to replicate the efficiency of the online trading platform and only most urgent calls can be dealt with.

You can contact us by telephone, email or live chat between 08:00 and 17:00 London time.

This means that your trades with SVS are automatically processed by the system without human intervention. With SVS there are no requotes, the price you click is the price you receive.

When you trade SVS is the counterpart to your trade. We profit by means of the dealing spread and volume of business that we transact, and sophisticated hedging techniques to manage our company risk.

SVS is not routinely required to communicate with tax authorities regarding client accounts. Your tax position is your responsibility and you should take professional advice if required.

SVSFX accounts can be traded with very small stakes, in some cases for less than 10p per point. Margin accounts often attract tighter dealing spreads and offer more sophisticated trading software.

The spread of trading instruments is dependent on its liquidity. In Asia or volatile trading periods such as upon release of economic or social/political news liquidity is reduced and so spreads may be widened.

The spread of trading instruments is dependent on its liquidity. In Asia or during volatile trading periods, such as upon the release of economic or social/political news; liquidity is reduced and so spreads may be widened. Our price widening is based upon the widening of pricing from our liquidity providers. Also note that some currency pairs are less liquid that others; that is, there is less interest in the market place to trade them.

Our platforms are open from 10pm Sunday evening until 10pm Friday evening. There may be a few minutes disparity in these times due to poor liquidity. Also note that not all products are available 24/5. Our offices are open for technical support during UK business hours.

SVS Securities Plc. Registered in England and Wales no. 04402606. Registered Office: Princes Court, 7 Princes Street, London, EC2R 8AQ. Authorised and regulated by the Financial Conduct Authority, Firm No. 220929. A Member of the London Stock Exchange and a HM Revenue & Customs Approved ISA Manager.

© 2019 SVS Securities - All rights reserved.

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